The Orange County Transportation Authority (OCTA) is the county’s primary transportation agency. OCTA creates funds and delivers efficient transportation for Orange County. We keep Orange County moving with extensive bus and paratransit service, Metrolink commuter rail service, the 91 Express Lanes Toll Road, motorist services and freeway, street and road improvement projects. OCTA began in in 1991 with the consolidation of seven separate transportation agencies. OCTA is dedicated to its organizational mission and core values. OCTA’s mission is to develop and deliver transportation solutions to enhance quality of life and keep Orange County moving. OCTA’s core values consist of integrity, teamwork, communication, customer focus, and can-do spirit.
Under general supervision, monitors contracted transportation service, provides quality service. Serves as the field representative with contractors and agency staff and service. Conducts outreach to resolve service issues with ACCESS customers and their representatives.
This is a non-exempt position in Salary Grade N: Min $28.16 - Mid $34.91 - Max $41.65 per hour.
This position will remain open until Tuesday, January 30, 2018.
This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.
Any combination of education or experience equivalent to a bachelor’s degree with a minimum of three years increasingly responsible professional experience in transit management, field operations, or contract transportation administration.
• Record-keeping techniques and computer skills.
• California state vehicle laws and codes.
• Transit operations and state and federal transit regulations.
• Federal ADA transportation rules and regulations.
• Special transit needs for people with disabilities, senior citizens, and commuters
• Work independently and establish priorities.
• Make decisions quickly and accurately and develop effective course of action.
• Communicate effectively with contractors, customers, and stakeholder agencies.
• Supervise contract transportation providers.
Working Conditions/Physical Activities:
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Positions in this class typically require:
Compensation and Benefits:
OCTA offers an attractive compensation and benefits package. The specific features of this package include: medical, dental and vision insurance; retirement; vacation and holiday pay; life insurance; deferred compensation plan; short-term and long-term disability plans; flexible spending accounts; educational reimbursement; flex time schedules; and ergonomic/wellness programs. Salary is dependent upon qualifications.
OCTA is an equal opportunity and affirmative action employer and ensures that all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability or veteran status.